Shipping & Cancellation Policy

At N'VYBE Skincare, we are committed to providing a smooth and hassle-free shopping experience. Please review our shipping and cancellation policy below for detailed information on our processes.

Shipping Charges

  • Free Shipping: We offer free shipping on all prepaid orders.
  • For COD (Cash on Delivery) orders, a shipping fee will be applied at checkout.

    Shipping Locations

    • We currently ship across India. For international shipping inquiries, please contact us at support@nvybe.co

    Delivery Time

    • Orders are typically processed within 2-3 business days.

    • Delivery timelines may vary depending on your location:

      • Metro Cities: 3-5 business days

      • Non-Metro Cities: 5-7 business days

    Order Tracking

    • Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your package on our shipping partner’s website.

    Delays

    • While we strive to meet our delivery timelines, unforeseen circumstances like weather conditions, strikes, or holidays may cause delays. In such cases, we will keep you updated on your order status.

    Order Cancellation

    • Orders can be canceled within 24 hours of placement or before dispatched by contacting us at support@nvybe.co

    • After 24 hours or order dispatched, cancellations may not be possible as the order may have already been processed.

    Refund for Canceled Orders

    • If your order is successfully canceled within the allowed time frame, a full refund will be initiated to your original payment method within 5-7 business days.

    Cancellation by N'VYBE Skincare

    • We reserve the right to cancel orders under circumstances such as:

      • Product unavailability

      • Issues with payment verification

      • Incorrect delivery address 

    In such cases, customers will be notified immediately, and a full refund will be issued.

    Contact Us

    For any queries or concerns related to shipping or cancellations, please reach out to our customer support team at support@nvybe.co. We’re here to assist you.

    Thank you for choosing N'VYBE Skincare!